O2's Tap House & Grill - West

Reviews

• ★ ★ ★ ★ ★
  Went to watch the game the other night, ended up staying and playing great music, from my phone even! I was able to jump the queue, took my buddy a while to figure it out! Was a bit leary of going given the other reviews but service was pretty good, pizza was good and the beers were flowing. Will be going back for sure!
  By Brent Ives, April 28, 2017
• ★ ★ ★ ★ ☆
  If this was a review based solely on my last experience with this location it would be a 1. Our server seriously needs to be to be retrained, she was very rude and rolled her eyes multiple times during her greeting phase. Made us feel like we were not guest in her restaurant. She chit chatted (overly flirted) with other tables and ignored me, my boyfriend and my best friend (even when we tried to wave her down for more drinks) . When we asked what the drink specials were, she kinda just brushed us off and so my boyfriend had to re ask. And she said " well ya we have some beer on special " what.. in .. the .. world... does.. that .. mean . She finally explained them tho, so bravo ! On something you should be doing anyways. The wings were poorly made, there was not enough sauce and they were cold by the time they hit the table 35 mins later. BUT the strange thing is every other time we have gone to this O2s the service and food was amazing. Sadly last Tuesday was a very poor example of customer service and food service. thankfully we were able to get the name of your server off of the receipt . EMILY J. I would suggest that she is re coached on every metric possible. This is not to get her in trouble , but to better your restaurant experience . Thank you
  By Jen Greenly, April 03, 2017
• ★ ★ ★ ★ ☆
  Nachos are a great price and have gotten a lot better since my first time. Fast service as well
  By daniel lalonde, February 19, 2017

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