Swiss Chalet Rotisserie & Grill

Reviews

• ★ ☆ ☆ ☆ ☆
  wish I could give it a zero. The waitress hastily greeted us halfway between the table and the entrance and sat us at a table with no menu's. We waited for a minute while she dealt with an off duty employee eating there. We we're there for the special anyway so our order was quick. She offered white meat and didn't say there was an upcharge but I figured there was anyway. I wanted to downgrade to dark meat for my order and the server refused to change it saying she already punched it in. Then when my wife wanted a re-fill on her coffee she ignored er at first then the second time we asked she said sure but went and helped the other table anyway. On her way back my wife was fed up and ready to leave and said she didn't want a refill but the server went and filled it anyway. My wife went out the door and I stayed to pay the tab. The server asked what was wrong and I told them my chicken was dry and the service was bad and she tried to fix it as my wife was already out the door when all I wanted was the bill. I called the manager to complain and she said the server did nothing wrong and raised her voice at me so I hung up and said I'm never coming there again.
  By Trevor Hillier, May 11, 2017
• ★ ☆ ☆ ☆ ☆
  Fast service but extremely poor quality. I ordered half rack of ribs. First the new Kickin Fried chicken . The chicken arrived over fried & burnt. THe ribs were even worst. exterior was luke warm, interior ice cold. THe waitress was pleasant and willing to help but not very familiar. When I told her she asked if I wanted it reheated. I explained that there's a chance of food poisoning or Salmonella due to it not being propely cook. She went & got a new very fresh order. Koodos to her Otherwise a very bad location. Nothing like commercials
  By Francis G, December 25, 2016
• ★ ☆ ☆ ☆ ☆
  i have had it with this place. last 3 times they missed up my food. tonight i order to meals. half of it never showed up. food was cold, bun was soggy in sauce. everything was just thrown together then to top it off there was hair in the food. when i wanted my money back they refused they wanted the food back. its hard to give food back that i didnt get in first place. after waiting 2 hrs for it. before i forget the apple pie was also smash and draw. i really wish a health insepector look into these guys along with head office.
  By John Greene, October 24, 2016
• ★ ☆ ☆ ☆ ☆
  Food is okay but I order rib but too much sauce fried is not soft my wife say chicken taste garbage and service is bad
  By Daniel Terry, August 01, 2016
• ★ ☆ ☆ ☆ ☆
  First, we had to seat ourselves and there only 3 tables with people. Lower than McDonald 's quality, long wait times. Our waitress took my drink order and walked away. I had to call to her to come and get my friends drink order. Gave me only; a glass of water. No one else. Interesting service. She is too busy with 2 elder couples and us I guess.
  By K. Pie, July 20, 2016

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