Tim Hortons

Reviews

• ★ ☆ ☆ ☆ ☆
  worst customer service, if there is a ZERO star, i would rate them ZERO! this morning, there was a lineup in the drive thru for about 10-15 minutes, ok i can understand, it is a busy store, they took my order of dark roast coffee. fine, when i am about to pay, they said another 5 minutes wait because they ran out of dark roast coffee! RIDICULOUS! they expect me to wait for another 5 minutes? That's why i go to drive-thru because i am in a hurry going to work! what are their manager and their staff thinking!? The Manager here should be fired in an instant! They waisted my time so i did not pay and left the area and drove to a nearby Tims which has efficient staff and way more faster lineup - I am talking about the nearby Tims at Esso Gas Station!
  By AJ Jay, May 11, 2017
• ★ ★ ★ ★ ☆
  It does the job for a Tim Hortons serves coffee and Donuts. The staff seemed a little stretched, but I always think it is good to show some warmth in service even under pressure. But I did enjoy the dark roast coffee so it gets four stars.
  By Andrew Greenwood, April 30, 2017
• ★ ☆ ☆ ☆ ☆
  Absolutely terrible!! Went to this place with friends and ordered "triple triple " coffee, they gave me a cup marked with "TT" on top of it (triple triple) but there was one cream & one sugar inside!! The coffee was cold no taste at all, I've spoken with the worker to fix it she refused. My friend ordered a sandwich, soup, and wedges as they posted it in the screen for $6, they charged him $8.38!!! I've spoken with the worker again and asked to talk to the manager, the problem was NOT fixed after they did the calculations and they KNEW that they're charged me MORE than the price posted on their screen! VERY bad customer service, unclean place, rude staff. NOT RECOMMENDED, WON'T be back there anymore... lesson learned.
  By Shadi Wakeel, March 23, 2017
• ★ ★ ★ ☆ ☆
  Would rate higher but they always screw up my crispy wrap with a grilled wrap. multiple times.
  By Scott Porter, December 05, 2016

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