Tim Hortons

Reviews

• ★ ☆ ☆ ☆ ☆
  Horrible service, completely wrong order and rude cashiers. Would give 0 stars if I could, never going back
  By ayase yuu, April 30, 2017
• ★ ★ ★ ☆ ☆
  Tim's is good just don't order more than one meal at a time
  By abraham hatch, November 29, 2016
• ★ ☆ ☆ ☆ ☆
  The service was terrible! The variety of menu items was slim to none, they assumed that I was a male over the intercom. I would not recommend this location.
  By Nancy Kitt, August 28, 2016
• ★ ★ ☆ ☆ ☆
  I come to this location everyday for breakfast and a coffee and safe to say 2 out of 5 visits they give me the wrong order even when the screen is 100% correct. I order a breakfast wrap with bacon with NO sauce. They've given me a wrap with sauce. Another time they forgot to put bacon on it and put it on the side in a soup bowl with a lid on it? I also get iced coffees with an espresso shot and a flavour shot. Sometimes they forget to put in the espresso. Because of this, I complained online and a lady (from another Tim Horton's) said I could go there and pick up a gift card to be reimbursed for my incorrect orders. I went there one time and they gave me a free iced coffee (coffee was still wrong). I go there and the supervisor tells me he's looked at my orders and accuses me of lying saying that I only want things for free (even when I come there everyday and purchase my food). If this is how a loyal customer is going to be treated then I am never coming to this location again. I don't understand why I'm spending my money everyday here just to be turned away by something THEY did wrong. I'm reporting them to Head Office because I am so unhappy with the lack of service. It could've taken them 5 seconds to upload a gift card for me and I would've been out of their hair. I am shocked at the rudeness and inability of the team but mostly the supervisor.
  By Maggie Helen, August 17, 2016

Photo gallery of Tim Hortons

About Tim Hortons in Edmonton