Cactus Club Cafe West Edmonton Mall

Reviews

• ★ ★ ★ ★ ☆
  Friendly staff, nice atmosphere, good food. Attached to West Edmonton Mall and a little pricey; those are the things that lost it a star . Food was yummy. Enjoyed a smashed Angus burger, not a common order for me. I often go chicken or pasta but I was in the mood and I would do it again even if I wasn't just craving. My favorite part was we came a little late in the evening for supper and lingered after over coffee, dessert, and, water until 1 am and we never made to feel we needed to leave. I was visiting with someone I dont see enough and this was very appreciated. High high marks to the staff who are all friendly and make you feel so welcome.
  By Denise Schmigelski, May 26, 2017
• ★ ★ ☆ ☆ ☆
  I eat here from time to time because I love some of the menu items, but I have most often had an issue with the service. Unfortunately, this last time after eating here, my partner and I feel quite sick. Most of the servers I have had do not present themselves warmly and I often see them talking at the bar rather than doing side duties or doing extra for their tables. That is not to demean anyone, our hostess was very nice, but, I usually tip ridiculously well having been in the industry a long time, and I found our server so weak (essentially no knowledge of menu items when asked) and non-personable that I only tipped minimally enough to cover the kitchen and house. Not a good experience.
  By Megan Abramyk, May 12, 2017
• ★ ★ ★ ★ ☆
  Nice place. Good food. Pleasant waitress. Limited kid menu selections.
  By Jason Steele, May 12, 2017
• ★ ★ ☆ ☆ ☆
  I'll probably go back here only because I like the franchise and I'm sure they are better than my original experience. So the place is packed and people lined up to get in, so it must be good. We get a nice table. The decor is typical for a hip, modern eatery. I ordered a $35 steak. And this is Alberta, the steak and the gasoline should be cheap here so $35 must be awesome. It was one of the worst steaks I've had. Sinewy and the what was meat was tough and bland. The sides were fine. Not a word of exaggeration, I went to Ricky's diner the next morning and had steak and eggs for $13 and it was 10x the meal. Also, I mistakenly asked the waiter for a beer pairing for the steak. He said the brewery down the way made an ale that they are highlighting and it goes well. It was foul. I wish I remembered the brand so I make sure never to lift a glass of it again. Ironically, I guess a really bad beer does goes well with a really bad steak. One last thing: not that I'm complaining because I'm a man (though socially conscience), Cactus Club always has a suspicious hiring scheme in that there isn't any ugly (or even average) looking front end girls.
  By Conor MacLoclen, April 03, 2017

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